In an effort to better manage the health of populations served, achieve efficiencies in care delivery and improve overall experience and satisfaction of patients and their families, Broward Health has formed Broward Health ACO Services, Inc., an Accountable Care Organization (ACO). As an ACO Broward Health has entered into a contract with Cigna as of January 1, 2015 and Florida Blue as of December 1, 2015 to improve patient access to health care, enhance care coordination, and achieve the goal of improved health, affordability and patient experience. Patients benefit from improved care coordination and greater emphasis on preventive care.
The programs are helping to close gaps in care, such as missed health screenings or prescription refills, cultivating the appropriate use of hospital emergency rooms, increasing the number of preventive health visits and improving follow-up care for people transitioning from the hospital to home.
Broward Health ACO Services, is collaborating with South Florida physicians aim to improve the quality of patient care and satisfaction. To accomplish this, the participating health plans will advise ACO physicians and Broward Health should potential gaps in care be identified of your aligned patients. These aligned patients, are closely monitored by the health plans for compliance with preventive and follow up care. Broward Health ACO Services will communicate with you and your office staff providing updates, reports, and assist in gathering patient level information when applicable, such as completion of evidenced based preventive screenings.
Our population health team consists of RN care coordinators, and mental health professionals who will collaborate with you to assess care needs and create a patient care plan as appropriate. We will work to identify any potential barriers a patient may have and assist in assuring appropriate resources, (i.e.: Home Care, Social Services, Pharmacy, and Behavioral Health) are provided. When your patients are hospitalized, we will work with the discharge planners at the hospital to ensure that you have the transition of care information needed to maintain continuity of care.
We would like to thank all who have taken the time to submit demographic and communication preference updates through survey monkey, fax, or email. You may update information as needed when changes take place within your practice (i.e.: new provider, new email, change of mailing preference, or new contact). If you have not submitted already, and would like to submit an update you may access the form, by clicking here.
From Top Left: Beth Polsky, Mental Health Care Coordinator; Andrea Toney, Data Analyst; Gavin Malcolm, Director Population Health; Lori Perlman, VP Managed Care; Dr. Bruce Rappoport, Medical Director; Jeannette Travis, (seated, from left) Manager Clinical Informatics; Lymari Figueroa, Manager Provider Relations; Sophia Catabay, Sonia Moncher, Cher Toepfer, RN Care Coordinators.